What is a platform lift and how does it work?

A platform lift is a vertical lifting solution designed to carry people, including wheelchair users, between levels. It operates using hydraulic or screw-driven systems and is commonly installed in homes and commercial buildings where a full passenger lift isn’t practical.

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What is the difference between a platform lift and a passenger lift?

Platform lifts are typically slower, require less structural work, and are designed for accessibility compliance. Passenger lifts (EN 81-20/50) are faster, larger, and suited for higher traffic environments.

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Do I need planning permission for a lift in the UK?

Most internal lifts do not require planning permission. However, external lifts or major structural changes may require approval. It’s always best to check with your local authority.

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How much does a lift cost in the UK?

Costs vary depending on type:

• Platform lifts: £10,000 – £25,000+

• Home lifts: £15,000 – £40,000+

• Stairlifts: £2,000 – £6,000+

• Goods lifts: £8,000 – £30,000+

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How long does it take to install a lift?

Installation can range from 1–5 days for simpler lifts (like stairlifts) to several weeks for full turnkey lift projects.

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What is DDA compliance for lifts?

DDA (Disability Discrimination Act) compliance ensures buildings provide safe and equal access for disabled users. Lifts are a key requirement where level access is not possible.

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When is a lift required for DDA compliance?

A lift is required when a building has multiple levels and cannot provide step-free access via ramps.

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What is the minimum lift size for wheelchair access?

A typical compliant platform lift must accommodate a wheelchair user, generally around 1100mm x 1400mm minimum platform size.

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What are the latest disabled access standards in the UK?

Current standards include:

• Equality Act 2010 (replacing DDA)

• Approved Document M

• BS 8300 (design for accessibility)

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Can existing buildings be made DDA compliant with lifts?

Yes, retrofitting platform lifts or vertical lifts is one of the most common ways to upgrade accessibility in older buildings.

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What is EN 81-41?

EN 81-41 is the European safety standard for vertical platform lifts designed for people with impaired mobility.

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Do platform lifts need to comply with EN 81-41?

Yes, all new platform lifts installed in the UK must comply with EN 81-41 regulations.

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What is the difference between EN 81-41 and EN 81-20?

EN 81-41 applies to platform lifts, while EN 81-20 applies to passenger lifts with enclosed cabins.

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Are stairlifts covered under EN 81-41?

No, stairlifts typically fall under the Machinery Directive rather than EN 81-41.

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What is a home lift and is it worth it?

A home lift is a compact lift designed for private residences. It improves accessibility, future-proofs your home, and can increase property value.

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What is the smallest home lift available?

Some modern home lifts require as little as 1m² of floor space.

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Do home lifts add value to a property?

Yes, especially in multi-storey homes or properties aimed at long-term living or accessibility.

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Are luxury home lifts customisable?

Yes, finishes can include glass shafts, bespoke interiors, lighting, and premium materials.

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How much does a stairlift cost in the UK?

Straight stairlifts start from around £2,000, while curved stairlifts can exceed £5,000.

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Can a stairlift be installed on any staircase?

Yes, including curved, narrow, and multi-landing staircases.

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How long does it take to install a stairlift?

Most stairlifts can be installed within a few hours.

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What is a dumbwaiter lift used for?

Dumbwaiters are small service lifts used to transport food, documents, or small goods between floors.

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Where are dumbwaiters commonly installed?

They are popular in restaurants, hotels, care homes, and private houses.

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What is the difference between a goods lift and a passenger lift?

Goods lifts are designed to carry items, not people, and typically have higher load capacities.

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What is a turnkey lift installation?

A turnkey project means the lift company handles everything—from design and supply to installation and handover.

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What is included in a full lift project?

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• Site survey

• Comprehensive project management

• Design & compliance

• Associated Builders Works

• Structural work

• Certified Electrical Works

• Installation

• Testing & certification

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How long does a commercial lift project take?

Typically 6–12 weeks depending on complexity.

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Can you manage lift projects from start to finish?

Yes, turnkey providers coordinate all trades and ensure compliance with regulations.

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Where is your Dartford lift showroom located?

Our showroom is based in Dartford and showcases a range of working lift solutions.

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Can I try a lift before buying?

Yes, visitors can experience different lift types in our showroom.

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Do I need an appointment to visit the showroom?

We recommend booking an appointment to ensure a dedicated consultation.

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What types of lifts are on display in your showroom?

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• Platform lifts

• Home lifts

• Access lifts

• Stairlifts

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Is parking available at your Dartford showroom?

Yes, convenient parking is available for visitors.

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